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About Us

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Ridgegate Home was established as a Registered Charity in 1946. It is a private, not-for-profit quality residence for elderly individuals who are unable to, or have chosen not to, maintain a home of their own.

The home is administered by a board of Trustees, who have an active role in the running of the home. The Trustees and the Registered Manager take great pride in offering a highly professional care service for older people.

The property is a large detached period building, standing in its own attractive grounds in a residential area. The home accommodates twenty-three residents and there is ample off-street parking.

The essentially cosy and elegant ambience of the home is maintained by a careful choice of decoration and furnishings, while never losing sight of modern standards and safety requirements.

Should it be required, access by wheel chair is available by means of a ramp at the front of the house, and there is a lift.

Our residents have many different requirements. Some come only for a few days of respite care to give their regular carers a break. Some come for a few weeks after a period in hospital in order to regain their full strength before returning home. Some come for just day care.

Many choose to make Ridgegate their permanent home. The home identifies the needs and preferences of its residents, recognising and respecting their uniqueness and their personal needs. The home will encourage residents to achieve their own level of maximum potential in a safe and risk free environment, whether their stay at our home is short term or on a permanent basis.

There is a large double aspect lounge with two beautiful period fireplaces, where communal social activities take place. We also have a cosy lounge library, should residents wish to entertain their friends in peace and privacy. Wifi access is available throughout the home.

The residents' rooms vary in size, all are tastefully furnished and most have en-suite facilities. Residents may bring their own furniture, and telephones are by private arrangement only. Call bells have been installed in every room including the toilets and bathrooms.

The rooms are situated on four floors, with a lift serving all of these. The lift also provides access to the garden and large patio, and the garden room which itself contains a small kitchen area and toilet facilities.

The ample kitchen and bright pleasant dining room are situated on the lower ground floor. All meals are home cooked, using fresh produce and special diets are catered for.

In the warmer summer months residents make use of our large garden and garden room to sit and read or enjoy the open air. On sunny days, afternoon tea is served on the lawn, and residents can even get involved in a spot of gardening in the raised beds around the large patio.

The home has a modern fire alarm system which meets all Fire Service safety requirements. The alarm system is tested weekly and full fire drills are carried out periodically. All staff are continually trained on fire prevention and fire procedures.

The residents and the Registered Manager meet every two months formally, to discuss and take views on relevant issues within the home. We do encourage everyone to attend, though it is not compulsory. All residents' views are taken seriously.

Regardless of how long you stay with us, we want you to consider Ridgegate your home, from the moment you arrive, You have the freedom to spend your time as you wish.

We have spaces to socialise in, invite your guests to, for lunch or to listen to your choice of music, watch your choice of television or just read. Choice is always yours.

You can also choose to participate in some or all of the regular organised activities, and we welcome your ideas to make these as varied as possible.

You will find our fees to be reasonable and competitive for our area, matching our standards of care and facilities. Residential fees range from between £1,000 and £1,300 each week. For more details please contact us.

To read the latest report about Ridgegate Home by the Care Quality Commission, click on the link below.

Ridgegate Home Inspection reports.

TRUSTEES AND STAFF

The board of Trustees of Ridgegate Home have overall control, with the residents' care and day to day administration of the home being in the hands of the senior management team. The Trustees maintain close and regular contact with the team.

The board of Trustees: Mr T. Rice, Mrs S. Rice and Mrs S. Brankin
Chairman: Mr T. Rice

The Registered Manager is Mrs Samantha Tobin, who has an NVQ 4 qualification and Registered Managers Award. Samantha has managed the care home since June 2010, supported by the trustees and a dedicated team of staff experienced in caring for elderly persons. She is very active with the staff in striving to make sure overall standards of care are met to a high standard and understood by all.

The Deputy Manager is Mrs Angela Ballantyne, who has been with Ridgegate Home since 2012. Angela supports the Registered Manager in the day to day running of the home, ensuring that the delivery of care and service meets the needs of the residents, whilst maintaining their independence and respecting their choices, and the many legislative requirements.

The Office Manager is Mrs. Angela Gates. who handles all the day to day aspects of administration regarding the residents and staff.

The Care Team consists of three Senior Care assistants and a team of care support workers, most of whom have qualified to NVQ Level 2 or above. The Senior Carers have achieved the higher-level NVQ qualification in care. A continuous staff-training programme is in place to help make sure high standards of care are maintained.

The Kitchen team plays an important role in checking with residents that their own dietary needs are catered for, and that the food is of a consistently high quality.

The Housekeeping team consists of four domestic staff members, headed by Gemma Lyons.

Our activities and welfare co-ordinator, Susan Caufield, provides a regular programme of events and activities designed to enhance the wellbeing of all the residents of Ridgegate Home.

About Us

TRUSTEES AND STAFF

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