The property is a large detached period building situated within a residential area, standing in its own attractive grounds and having ample space for off-street parking. The home has accommodation for 23 residents, most of the rooms with en-suite facilities. The rooms are available for single occupation and are in close proximity to assisted bathing and shower facilities.

All of the rooms conform to, or are above, the Care Standards minimum space requirement, and are tastefully decorated and adequately furnished to provide an essentially cosy and elegant ambience, while always taking account of modern standards and safety requirements. There are two large suites which could comfortably accommodate either a couple, if needed, or an individual resident. Both suites have a bedroom, sitting room, en-suite WC and basin.

There is wheelchair access to the home and grounds, and an internal lift allows for movement between the floor levels.

Ridgegate Home has a policy of continual in-depth review of our safeguarding practices, to ensure the best possible safeguards are in place, with fit-for-purpose systems that prevent, identify, and act on serious concerns should they arise. Our policies were last reviewed in 2024 and can be found below.

Our Registered Manager is Samantha Tobin, who has managed the care home since June 2010, supported by the trustees and a dedicated team of staff experienced in caring for the elderly. Samantha and her team strive to make sure that high standards of care are met and understood by all.

Our Deputy Manager is Angela Ballantyne, who has been with the home since 2012. Angela supports the Registered Manager by ensuring the delivery of care and service meets both the needs of the residents and the legal standards required.

Our Office Manager is Angela Gates, who has responsibility for co-ordinating the financial and administrative functions within the home.

Our team of Senior Carers and Carers provide day-to-day care and assistance to our residents. The home encourages continuous staff development, with most qualified to at least NVQ Level 2. Our Senior Carers have achieved the higher-level NVQ qualification in care.

Our Kitchen team plays an important role in checking with residents that their own dietary needs are catered for, and that the food is of a consistently high quality.

Our Housekeeping team plays a pivotal role in making sure the Home maintains high standards of cleanliness and safety.

Our activities co-ordinator provides a regular programme of events and activities designed to enhance the wellbeing of all the residents of Ridgegate Home.

Residential care

Residential care is a form of long-term care that provides 24-hour assistance for those who need support with their daily living activities. This includes assistance with such activities as dressing, bathing and meal preparation. It also involves medication management, support with physical therapy, and other medical needs.

There are many and varied reasons why our residents decide to take up permanent residence with us. In general, as they have become more elderly and frail, they have been faced with greater day-to-day challenges in safely managing within their own home, or have experienced loneliness and a lack of mental and physical stimulation.

At Ridgegate Home our skilled care teams work 24 hours a day, every day, to provide the care they need, tailored to meet each individual's personal, mental and health requirements. In this way we can help them to lead a fulfilled and contented lifestyle and remain as independent as they want to be.

Respite care

Respite care is temporary residential care for elderly or disabled people. It is designed to give families and carers a break from the everyday demands of providing care.

It also gives the individual a chance to experience life in the caring surroundings of Ridgegate Home, and benefit from the social activities and support available there. They will receive medical attention and help with daily tasks such as dressing and washing. This experience can be invaluable before making the decision as to whether a more permanent move would be suitable.

As a way of helping friends and family cope with the responsibilities of caring for a loved one, our respite care is a popular choice for many. We offer respite care for short periods of time, from a few days to a few weeks, and the individual can expect the same level of expert care and support as permanent residents.

Day care

Day care is an increasingly popular option for elderly and disabled individuals who need assistance with daily living. Day care programs provide a safe and nurturing environment, where individuals can receive quality care and companionship while participating in a variety of activities.

Our care staff are trained to provide individualised care and support in a way that ensures each resident feels comfortable and supported. Our staff also make sure that residents are provided with nutritious meals and snacks, and that they are given assistance with personal care needs such as dressing, grooming and bathing.

A lovely way to experience life at Ridgegate Home is to come along for the day and enjoy our quiet lounges and partake of the many services and activities we have to offer.

Perhaps our hair stylist could pamper you, or you would like to have a delicious, fresh home-cooked meal, or take part in some gentle keep fit exercises, or just sit and read and watch the world go by. There is always something on offer to tempt you.

Regulation

The Care Quality Commission (CQC) inspects health and adult social care services in England to make sure that they provide safe, high-quality care. If a service needs to improve, CQC will take action to make sure this happens.
Find out more at www.cqc.org.uk.

We are also an active member of the Surrey Care Association, promoting best practice within the adult social care sector.

January

We celebrated Burns night with a traditional dinner.

Staff vacancies

We are currently recruiting! We have vacancies for bank carers and a weekday kitchen utility position, with the right experience and references. If you would like to enquire about a position at the Home please contact us as below.